Financial Policy Summary
To help provide efficient, high-quality care, Pediatric Partners has established the following financial policies. By receiving care at our office, you agree to these policies. Complete financial policies are available upon request and through our online check-in system.
Insurance Information
Patients are responsible for providing current and accurate insurance information at every visit. If correct insurance information is not provided at the time of service, the patient or responsible party will be financially responsible for all charges incurred.
Co-pays, Deductibles, and Coinsurance
Patients are responsible for understanding their insurance benefits, including co-pays, deductibles, coinsurance, and any other out-of-pocket costs.
Payment of all known patient responsibility is due at the time of service. If you anticipate difficulty making payment, please speak with our staff before your visit to discuss available payment plan options.
Payment Card on File
Pediatric Partners requires a valid payment card (credit, debit, FSA, HSA, or HRA) to be securely maintained on file for all families.
Payment information is stored through a secure, encrypted payment processor. For your security, our office only has access to the last four digits of your card.
Insurance Processing and Explanation of Benefits (EOB)
As a courtesy, Pediatric Partners submits claims directly to your insurance carrier.
After your insurance company processes your claim, you will receive an Explanation of Benefits (EOB) outlining how your claim was paid and any remaining balance.
Unless other arrangements have been made in advance, any balance determined by your insurance company will be charged to the payment card on file. If you believe your insurance has processed a claim incorrectly, please contact our office promptly so we can review the claim before payment is processed.
Payment Plans
Payment plans are available for qualifying balances. If you need financial assistance or wish to establish a payment plan, please contact our billing department before your balance becomes overdue.
Delinquent Accounts
Accounts that remain unpaid for more than 90 days will receive a written notice of delinquency.
If the account is not resolved or the notice is not acknowledged within seven (7) days, Pediatric Partners may:
- Transfer the account to a collection agency.
- Begin the process of dismissing the family from the practice in accordance with applicable laws and medical board requirements.
- Provide information on transferring medical records to another healthcare provider.
