Urgent Care

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  • Office Policies and Procedures

    Co-Parenting Policy


    Financial Policy


    Health Form Policies


    Missed Appointments


    Patient Privacy (HIPAA Policies)


    Policies and Procedures of Pediatric Partners


    Social Media Policy


    Winter Weather Policy


    Prescription Medications


    We will complete school and camp forms for prescription medications we prescribe that may be given at school or camp.


    If another prescriber has written a prescription, such as an allergist for allergy or asthma medications, they should complete the forms for the affected medications.


    Over the Counter Medications


    The state of Kansas DOES NOT require a physician prescription or note to use over the counter medications in schools or day cares.


    Even prescription medications do not require separate physician written instructions in day cares. The prescription label serves the purpose for day cares to give medications prescribed by a licensed provider.


    DAYCARE SETTING


    Kansas Regulations for preschools and childcare centers do NOT require a note from a physician. See the top of this state medication form for clarification. Giving this information should help. If not please contact us.


    SCHOOL SETTING


    Please see 2025 Guidelines for Medication Administration in Kansas Schools. A physician signature is not required for over the counter medications, it is not required. (See page 26.) Prescription medications DO require a physician note, so be sure to get this with each prescription renewal if your child will need a prescription medication at school.  


    WHY WE CAN'T COMPLETE SOME FORMS


    Our malpractice carrier has cautioned us against writing a blanket authorization for over the counter medications at school due to liability. Over the counter medications have therapeutic benefits and it is generally agreed that parents and other caregivers can assess the need for these medications and safely give an appropriate dose per package labeling. They do carry risks if used incorrectly, either inappropriate dosing or inappropriate choice of medication. We cannot rely on any other person to make a diagnosis and treat with a medication we approved without assessing the child ourselves.


    As an example, it is common for a child with a headache to go to the nurse and get acetaminophen and then be sent back to class. If that child is really sick with Strep throat, the treatment masks further symptoms and appropriate evaluation and management. It also exposes others to a contagious disease. We are liable because we authorized acetaminophen for the patient.  We cannot accept this risk. 


    WHAT IF MY SCHOOL REQUIRES A FORM SIGNED BY THE DOCTOR?


    Some local school districts are encouraging their nurses to have a medication form signed by a physician for over the counter medications. We cannot sign these forms unless we assess the child ourselves. The school district is attempting to shift liability to the physician, but as stated above, we have been cautioned against this by our malpractice insurance carrier so we will not make any exceptions. The state law does not require a doctor's signature. The school can legally give your child over the counter medicine without a doctor's note.

  • Health Related Policies

    ADHD Management


    Vaccine Policy


    When Visits Are Recommended

  • Urgent Care Hours
    A caregiver holding a child, with text listing walk-in hours for clinics in Overland Park and Olathe.

    Hours vary by location. Please see the image at the top of this page for details.


    Effective February 1st, 2020, per industry standards there will be an additional charge for visits that take place on Federal holidays, weekends, and after 5pm on weekdays. 

  • Telemedicine

    We offer telemedicine for some urgent care issues. Call our office to see if it's right for your concern and get scheduled. Click here for more


  • What is appropriate for our walk in clinic?

    Our Urgent Care offers walk in visits for our established patients or new patients who are transferring into our office who have a sudden illness or injury and don’t want to wait to schedule an appointment. Unlike other Urgent Care facilities, we charge the typical office level copay, saving you money.


    Walk in visits work well for acute injuries and illnesses. They are not appropriate for routine well visits or chronic disease management.


    Schedule an appointment with the provider your child most often sees for ongoing conditions such as chronic pain, asthma, and constipation. Your usual provider who knows the story should see chronic concerns. Of course, if there is an exacerbation or sudden worsening of symptoms, acute management can be done at our urgent care with follow up by appointment and ongoing management with your primary care provider.


    It is advised to not eat or drink in our office to avoid getting sick and to prevent accidental exposure of allergens to at risk children.


    We are able to offer many visits by Telemedicine. For more information see our Telemedicine page.


    Because we believe in the Medical Home concept and we respect other local physicians, we do not see local patients who have an established physician in town. They should see their own physician or an urgent care suggested by their physician. There are many pediatric urgent cares in this area ~ ask your doctor where they prefer for you to be seen.


    Walk in Sports Physicals


    We offer walk in sports physicals for our patients who have a form that requires a physical more recently than their last well visit if

    • the well visit was done in our office in the previous 12 months. 
    • the number of sick patients needing to be seen allows for sports physicals to be done. Priority must be given to sick patients. 

    Sports physicals done outside of an annual well visit are not covered by insurance. For more information, see Sports Physicals page.


    You can always call to see if your child needs to do a sports physical only or should do an annual preventative care (AKA "well") visit - which is more comprehensive and generally is covered in full by insurance. 


    As of now, we are able to see walk in sports physicals. Check back here prior to walking in!

  • What is Available at Our Urgent Care?

    Our urgent care typically sees patients with illness symptoms, such as fever, ear ache, sore throat, vomiting, diarrhea, wheezing; and minor injuries, such as lacerations, concussions, and possible broken bones.


    We can perform Influenza and COVID testing, urinalysis and strep throat screenings at our office. RSV testing is limited by insurance plan. We refer to nearby labs and radiology facilities per your insurance for other labs and xrays.


    If there is a true medical emergency or life threatening condition, please call 911 or visit the nearest emergency room.

  • When Should I Schedule an Appointment VS Using Urgent Care

    Walk in visits work well for acute injuries and illnesses. They are not appropriate for routine well visits or chronic disease management.


    Schedule an appointment with the provider your child most often sees for ongoing conditions such as chronic pain, asthma, and constipation. Your usual provider who knows the story should see chronic concerns. Of course, if there is an exacerbation or sudden worsening of symptoms, acute management can be done at our urgent care with follow up by appointment and ongoing management with your primary care provider.


  • What Types of Things Should be Taken Elsewhere?

    If there is a true medical emergency or life threatening condition, please call 911 or visit the nearest emergency room.


    The following conditions are beyond our scope of care:

    • Anaphylaxis - severe allergic reaction with severe difficulty breathing, hives, and sometimes vomiting - call 911. Use an Epinepherine autoinjector if available.
    • Unconsciousness - go to an Emergency Room, preferably one for children
    • Broken bones that have broken the skin or with obvious deformity - go to an Emergency Room, preferably one for children.
    • Ingestions of poisons - call Poison Control 800-222-1222
    • Suspected child abuse - see the "What to do if you suspect abuse" tab on this page if you want to learn more
    • Suspected rape - go to an Emergency Room, preferably one for children
    • Trauma to the eye that might involve a puncture to the eye, change in vision, or broken bones of the face (we can see possible scratches to the eye, which are most common) - go to an Emergency Room, preferably one for children.
    • Burns of a large area of the body - call 911 and/or go to an Emergency Room, preferably one for children.
    • Testing and treatment for sexually transmitted diseases - either a gynecologist or an Emergency Room can do this testing, depending on the urgency of need.
    • Anything that appears life threatening: call 911.

  • Who Will See My Child at Urgent Care?

    Our Urgent Care is staffed by our well educated and experienced Nurse Practitioners or pediatricians. They are able to examine and treat your child in a timely fashion in the medical home environment following our established protocols. Our physicians are available if the NP requests assistance, but you will be seen by those scheduled for walk in.


    If you prefer to see a specific person, please call to schedule with that person.


    You and your child benefit from being treated in a familiar setting with immediate access to your child’s medical chart and health history.


  • What is the Wait Time at Urgent Care?

    Every effort is made to provide quality care in a rapid time frame.


    Due to the nature of walk-in appointments, there are unpredictable surges in patient volumes or condition severity, but most waiting times are less than 30 minutes.